Baroda Global Shared Services Limited (BGSSL), a wholly owned subsidiary of Bank of Baroda, has released a Recruitment Notice inviting applications from qualified and dynamic candidates for 18 job roles across various locations in India. BGSSL Recruitment 2026 covers positions in Collections, Digital Banking, Global Trade Services, Account Management Services, HR & Administration, Information Technology, Retail Sales, Field Collection, Digital Onboarding, and Aadhaar Operations, spread across Gandhinagar (GIFT City), Vadodara, Bangalore, Mumbai, and PAN India locations. The last date for application is 30th September 2026, and interested candidates can apply through the BGSSL careers page or by emailing [email protected].
Quick answer: Baroda Global Shared Services Limited (BGSSL), a wholly owned subsidiary of Bank of Baroda, is hiring for 18 job roles spanning Collections, Digital Banking, Retail Sales, HR, IT, Trade Finance, and Aadhaar Operations. Open positions total roughly 1,949 posts as per the notice (see the vacancy table below). Qualified and dynamic candidates meeting the role-wise eligibility criteria can apply. The notice does not mention an application start date, only the last date of 30th September 2026. Applications are accepted online via the BGSSL careers page or by email, and job locations include GIFT City-Gandhinagar, Vadodara, Bangalore, Mumbai (Jogeshwari), and PAN India.
| Particulars | Details |
|---|---|
| Recruiting Organisation | Baroda Global Shared Services Limited (BGSSL), a wholly owned subsidiary of Bank of Baroda |
| Regd. Office | 5th Floor, Baroda Sun Tower, C–34, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051 |
| CIN No. | U74999MH2017GOI292430 |
| Total Roles Advertised | 18 job roles |
| Total Open Positions | 1,949 (as per notice; sum of positions across all 18 roles) |
| Application Mode | Online via BGSSL careers page, or by email |
| Last Date for Application | 30th September 2026 |
| Job Locations | GIFT City-Gandhinagar, Vadodara, Bangalore, Jogeshwari-Mumbai, PAN India |
| Official Website | www.bgss.in |
| Contact Email | [email protected] |
| Event | Date |
|---|---|
| Last Date for Application | 30th September 2026 |
| S. No. | Job Role | Open Positions | Job Location | Department |
|---|---|---|---|---|
| 1 | Apprentice (Tele Calling) | 150 | GIFT City, Gandhinagar | Collections |
| 2 | Tele-Collection Agent (Debt Recovery Agents) | 100 | GIFT City / Vadodara / Bangalore | Collections |
| 3 | Executive – ATM / Reconciliation / Complaints / Debit Cards | 40 | Alkapuri, Vadodara | Digital Banking |
| 4 | Executive – Trade Finance Operations | 25 | Gift City, Gandhinagar | Global Trade Services |
| 5 | Executive (CASA/FCNR/Calling) | 40 | Gift City, Gandhinagar | Account Management Services |
| 6 | Procurement Manager | 1 | Gift City, Gandhinagar | Multiple Functions |
| 7 | MIS Analyst | 3 | Gift City, Gandhinagar | Retail Sales |
| 8 | Deputy Manager – HR & Admin | 1 | Gift City, Gandhinagar | HR & Administration |
| 9 | Executive / Sr. Executives (Makers) | 20 | Gift City, Gandhinagar | PFMS, Welcome Kit |
| 10 | Desktop Support Analyst | 1 | Gift City, Gandhinagar | Information Technology |
| 11 | Dialler (Calling Operations) | 1 | Gift City, Gandhinagar | Collections |
| 12 | AM/DM/Leads – Tele Collection (DRA Certified) | 6 | Gift City, Gandhinagar | Collections |
| 13 | AM/Deputy Manager – L&D | 1 | Jogeshwari, Mumbai | Human Resource – L&D |
| 14 | Executive – Debit Card Operations (Issuance/Reconciliation/Disputes) | 10 | Vadodara | Digital Banking |
| 15 | Field Collection Officers (DRA Certified) | 400 | PAN India | Field Collection |
| 16 | Digital Onboarding Specialist (Part-Time) | 400 | PAN India | Digital Onboarding |
| 17 | Sales Officer / ASM / RSM (Loan – Home/Auto/Tractor/Education) | 350 | PAN India | Retail Sales |
| 18 | Aadhaar Operator (Part-timer) – Only NSEIT Certified | 400 | PAN India | Aadhaar Operations |
Detailed educational qualification and experience for each role, based on the job description document provided by BGSSL, are given below. Where a role in the recruitment notice does not have a directly corresponding job description in the source document, this is stated explicitly rather than assumed.
| Job Role (as per notice) | Educational Qualification | Minimum Experience |
|---|---|---|
| Apprentice (Tele Calling) | - | - |
| Tele-Collection Agent (Debt Recovery Agents) | Undergraduate/Any Graduate (based on the closest matching JD, "Executive/Senior Executive – Collection"); DRA certified | 0 to 5 years in outbound customer support/collections (closest matching JD) |
| Executive – ATM/Reconciliation/Complaints/Debit Cards | - | - |
| Executive – Trade Finance Operations | Not specified for the Executive level; a related "Deputy Manager – Trade Operations" JD requires Graduate/Postgraduate in Commerce, Finance or related field, with Trade Certification as an added advantage | Deputy Manager (related, senior) role requires 4–5 years in Trade Operations; not specified for Executive level |
| Executive (CASA/FCNR/Calling) | B.Com/Any Graduate (based on the closest matching JD, "Executive/Senior Executive/AM – CASA Scrutiny") | Minimum 2+ years of relevant experience in KYC/AML & Liability Ops (closest matching JD) |
| Procurement Manager | Minimum Graduate (required); MBA in Finance/Operations/Supply Chain preferred (based on the closest matching JD, "Assistant Manager – Procurement") | Minimum 5 years in Procurement/Tendering/e-Procurement, preferably BFSI/Government/PSU (closest matching JD) |
| MIS Analyst | Graduation from a recognised educational institution in India/Overseas (based on the closest matching JD, "Contact Center Operations – MIS Executive") | Minimum 2 years in a contact centre and 1 year as an MIS Executive (closest matching JD) |
| Deputy Manager – HR & Admin | - | - |
| Executive/Sr. Executives (Makers) | - | - |
| Desktop Support Analyst | Graduation from a recognised educational institution and related field experience; CompTIA A+ or equivalent, Microsoft Certified: Azure Administrator Associate or equivalent preferred (based on the closest matching JD, "IT Support Engineer") | Minimum 3+ years in IT Infrastructure (closest matching JD) |
| Dialler (Calling Operations) | Bachelor's degree in a related field, preferred (based on the closest matching JD, "Executive – Dialer") | 3–6 years in call centre management, automation, or similar (closest matching JD) |
| AM/DM/Leads – Tele Collection (DRA Certified) | Bachelor's degree in a related field, preferred; Minimum Graduate for QA role (based on closest matching JDs, "Assistant Manager – BPO Operations (Collection)" and "Assistant Manager – QA Collection") | 4 years' collection experience + 1 year on paper as AM (BPO Operations JD); or 1–4 years as Quality Analyst (QA JD) |
| AM/Deputy Manager – L&D | Graduation from a recognised educational institution; must know Telugu, Kannada & Tamil (based on the closest matching JD, "Trainer – Collection", though its stated location is MG Road, Bangalore, not Jogeshwari, Mumbai as in the notice) | 2–3 years in Collections, with Banking domain experience; DRA Certified (closest matching JD) |
| Executive – Debit Card Operations (Issuance/Reconciliation/Disputes) | - | - |
| Field Collection Officers (DRA Certified) | Minimum 12th Pass (Higher Secondary); Graduates preferred (based on the closest matching JD, "FOS (DRA Certified)"); DRA Certification mandatory for freshers | 0–3 years in Collections, Recovery, Banking, NBFC, Financial Services, Sales, Customer Service, or Field Operations (closest matching JD) |
| Digital Onboarding Specialist (Part-Time) | Minimum 12th Passed; Graduates preferred (exact match JD available) | Freshers encouraged to apply |
| Sales Officer/ASM/RSM (Loan – Home/Auto/Tractor/Education) | Graduate (Degree mandatory for ASM level; based on closest matching JDs, "ASM (Auto Loan/Home Loan/Education Loan)" and "Direct Sales Executive DST") | Minimum 3 years (ASM JD) or 1–3 years (DST JD), depending on level |
| Aadhaar Operator (Part-timer) – Only NSEIT Certified | Minimum HSC/12th Passed with active NSEIT Certificate (exact match JD available) | Basic knowledge of local language; ability to work in AEC/enrolment centres or camps |
Candidates should note that the closest-matching job descriptions above are indicative, since the recruitment notice and the job description document use slightly different role titles and levels in some cases. Where no reasonably matching job description was found in the source documents, this has been stated explicitly rather than assumed.
Supports Bank of Baroda's receivable management and recovery operations through field visits and customer interactions for timely recovery of overdue payments, in compliance with RBI guidelines and the Fair Practices Code. Responsibilities include visiting allocated customers, negotiating repayment plans, resolving queries, maintaining records, escalating disputed cases, and achieving monthly productivity/recovery/quality targets. Possession of a two-wheeler and valid driving licence is required. Job location: PAN India.
Assists walk-in branch customers in adopting the Bank's digital banking ecosystem — mobile banking, internet banking, UPI, and digital applications for FDs, RDs, loans, insurance, investment products, and credit cards. Also supports digital service requests (KYC updates, cheque books, nominee updates, etc.). This is a part-time role (6 hours, 10:30 AM–4:30 PM), open to freshers. Job location: PAN India.
Performs Aadhaar enrolment and update processes, captures biometric data (fingerprints, iris scan, photograph), verifies identity documents, enters demographic details as per UIDAI standards, and maintains data privacy. Requires an active NSEIT certificate and basic computer/typing skills. Job location: PAN India, including AEC centres and enrolment camps.
The job description document details a related "Executive – Debit Card Operations (Issuance/Reconciliation/Disputes)" profile under Digital Banking at Vadodara, matching the notice's separate Debit Card Operations role (10 posts). No separate detailed JD was found for the "Executive – ATM/Reconciliation/Complaints/Debit Cards" role (40 posts, Alkapuri, Vadodara) listed in the notice.
Covers day-to-day sales management for Home/Auto/Education/Tractor loans, including empanelling and developing sales teams, achieving sales/cross-sell targets through SO/SSO and dealer channels, managing client relationships, and ensuring compliance with NHB/RBI regulations. A Graduate degree is mandatory; minimum 3 years of relevant experience (ASM level) or 1–3 years (Direct Sales Executive level). Job location: PAN India, including Mumbai, Bengaluru, NCR, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, and Baroda.
Manages large volumes of outbound calls for overdue payment collection, following communication scripts, identifying customer needs, and meeting individual/team collection targets. DRA certification is required; candidates should not be pursuing further studies. Experience required: minimum 0–5 years (varies by seniority — Executive/Senior Executive, Assistant Manager, or Trainer-level roles have differing experience requirements as detailed in the source JDs). Locations: GIFT City-Gandhinagar, Vadodara, Bangalore, and Manjalpur-Vadodara depending on the specific sub-role.
Manages data for client reporting, dashboards (daily/weekly/monthly), campaign and dialer data management, automation of reports, and statistical/performance feedback to operations. Requires graduation and advanced MS Office skills (Excel, PowerPoint, Power BI). Job location: GIFT City, Gandhinagar.
Executes procurement and tendering processes (e-Tendering via GeM, open/limited tenders, rate contracts), ensures compliance with GFR 2017, CVC guidelines, and internal procurement policy, supports vendor management, and maintains procurement MIS. Minimum Graduate required, MBA (Finance/Operations/Supply Chain) preferred, with minimum 5 years of relevant experience. Job location: Gift City, Gandhinagar.
Provides Level 1 & Level 2 technical support for hardware, software, and network issues; manages IT tickets, endpoint/asset management, Active Directory/Microsoft 365 administration, and network troubleshooting. Requires graduation plus CompTIA A+ or equivalent and Microsoft Certified: Azure Administrator Associate (or equivalent) certifications, with minimum 3+ years of experience.
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